A landmark's position is set by clicking the map, and on a multi-level map its Level field decides which floor it lives on. Getting both right means visitors find the pin where they expect it, on the floor they're viewing.
Place a landmark on the map
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Open the landmark
In the Landmarks tab, expand the landmark you want to position.
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Click 'Place on map'
Press Place on map. The preview zooms out to the whole map and a banner asks you to click. Click the exact spot and the pin drops there.
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Fine-tune by dragging
Once placed, you can drag the pin on the preview map to nudge it. A plain click on a pin (without moving it) opens that landmark for editing.
Put it on the right level
On a map with more than one level, the Level dropdown sets which floor the landmark belongs to. The pin only shows while a visitor is viewing that level, so a landmark placed on the wrong level appears to go missing.
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Set the Level
In the landmark's fields, choose the correct floor from the Level dropdown.
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Re-check its position
Each level has its own image, so after moving a landmark to a different level, confirm the pin still sits in the right place on that floor's artwork.
Duplicate to speed things up
Placing many similar landmarks? Use Duplicate to copy a fully-styled landmark — the copy appears just beside the original with a fresh ID, ready for you to rename and drag into place. It keeps the marker, colour and other settings so you're not starting from scratch each time.