For visitors

Switch between floors and levels

All guides

Many venues — shopping centres, offices, hospitals, car parks — have more than one floor. On a Mapvera map each floor is its own image, and you flip between them with the level switcher.

Use the level switcher

  1. Find the switcher

    On a multi-level map you'll see a small stack of level buttons on the map (for example G, 1, 2). Each button is one floor.

  2. Tap a level

    Tap a level to swap the map to that floor's image. The places, markers and the list all update to show what's on that floor.

  3. The top button is the top floor

    The switcher is ordered to match the building — the highest floor sits at the top of the stack, the lowest at the bottom.

A single-floor map has no level switcher at all — there's simply nothing to switch between.

The map follows you across floors

You don't have to be on the right floor before you open a place. If you tap a place from the list — or follow a link to one — that sits on a different floor, the map switches to its floor for you and then highlights it. The same happens with directions: a route that runs between floors moves you from one level to the next as you follow it.

Tips

If…Then…
You can't find a place on this floorIt's probably on another level — search for it in the list, and the map will jump to the right floor.
The markers all changedYou've switched floors. Tap a different level button to go back.
There are no level buttonsThis map has just one level.